Heritage Bank Online Banking Login

Heritage Bank is regarded as the largest mutual bank in Australia. It was founded in 1981 and has its head office in Toowoomba, Queensland. It has 61 operational branches and accumulative assets in excess of $8.5 billion.

Heritage provides agribusiness, retail and business banking services. Other popular services include financial planning, insurance and superannuation.

Heritage bank is a world leading Australian Bank. It is one of the few banks that can be said to be customer-owned. This is reflected in their tagline ‘people first’.

The bank which has been in operation for over 135 years focuses on competitive fees, top notch services, integrity and respect. They have amazing products and easy and secure way of accessing them.

One of the reputable ways of banking with Heritage bank is using their online portal. It is friendly and easy to use. Here is how you can get along.

How to login

If you have created an online account with the bank, all you need to do is log in.

Step 1

Visit the banks website by following this link. To the right hand corner, you will see the login tab. Click on the tab to start the login process. You can also login through the ‘online banking’ drop down menu. Select ‘login’ option.


Step 2

Enter your Account number and password in the fields provided. You can use the virtual keyboard by checking the box. If the details are correct, you will be logged in. If not, you may need to recover or reset your password.


How to reset password

Heritage bank adopts a unique model when it comes to the recovery of your password. The online portal gives you three attempts to enter your password.  If all the three attempts fail, you will be locked out of your account. This is temporary. If you can remember your password, you will be able to log in later.

If you still cant remember, you can contact the bank by calling 13 14 22. The staff will give you a temporary password. This allows you to login and change the password. You can then use the new password to open your account.

How to enroll

Registering with the bank is easy. Just make a call to 131422 or visit the nearest bank branch. Alternatively, you can complete the registration form and send it to the bank.

Step 1

On the banks homepage, go to the online banking drop down menu. Select ‘personal online banking’.


Step 2

Select the ‘register for online banking’ option to download registration form.


Fill in all the details. Submit the form to the bank for approval.


What will be in your online account?

Having an online account gives you the ability to virtually access your account from any corner of the world. This way you can manage to:

  • Access your payment and receipts history
  • Make money transfers to other accounts
  • Link your bank with other accounts
  • Order payments
  • Cancel transactions